Help

Frequently asked questions

How our menu prices, nutrition facts, calculators and community reviews work.

This page answers the questions we hear most about Well.now: where our menu prices and nutrition facts come from, how the calculators work, how community reviews and ratings are handled, and what to do if you spot a mistake. Use the contents list to jump to a topic, or read the short answers in the questions section at the bottom.

If your question is not covered here, email be@well.now. For corrections, include the restaurant, the menu item and a link to the official source that shows the right number. That lets us fix the entry quickly and record the new last-checked date.

02

Nutrition facts

For each item we list calories, protein, carbohydrates, fat and sodium. Verified items come from the chain's official US nutrition guide, nutrition page or nutrition calculator, and the brand page links to that source along with the date we last checked it.

03

The nutrition calculator

The nutrition calculator lets you build a meal from one or more chains. Add items, change quantities and the totals update instantly. You will see total calories, protein, carbs, fat and sodium, plus each as a percentage of the US Daily Values based on a 2,000 calorie diet and a 2,300 mg sodium limit.

04

The calorie budget planner

The calorie budget planner estimates your daily calorie needs from your sex, age, weight, height and activity level using the Mifflin-St Jeor equation, a widely used formula for resting energy needs. It then multiplies by an activity factor and splits the result across the number of meals you choose.

05

Community reviews and ratings

The community page is where diners share reviews, prices paid and ordering tips. You do not need an account. Each post includes your display name, the restaurant, an optional city, a rating and optional item and price details. Posts are public as soon as you submit them, so do not include anything private.

  • Be specific: name the item, size and price you paid
  • Add the city and roughly when you visited
  • Keep it honest and respectful; no personal attacks or private details
  • Email us if you want one of your posts removed
06

The brand directory

The directory lists every chain on Well.now. Search by name, filter by cuisine, set a minimum community rating, cap the lowest available price or lowest calorie item, and sort by rating, number of reviews, price, calories or name. Reset clears every filter at once.

07

Price labels and what they mean

Every item on a brand page carries one of a few clear labels. A dollar figure means we confirmed the price on the chain's official online menu for a specific named restaurant, and the brand page shows that restaurant's address, store number where available and the date we checked it. Varies means we could not confirm a price for a named location, so we do not show one. That is the most common label, because most chains do not publish a national price.

08

Nutrition labels: Verified and Estimate

Verified means each figure was read from the chain's own official US nutrition source and matched to the item and serving size shown. Estimate means at least part of the data came from somewhere other than the chain's own published figures, and the page says so with a link to the source used. We replace estimates as soon as official figures become available.

09

Customizing orders and accuracy

Nutrition figures describe the standard recipe and serving. Changes you make, such as extra cheese, double protein, removed sauces, a different milk or a larger cup, change the real totals. Hand-portioned foods also vary slightly from visit to visit. For a heavily customized order, the chain's own app or nutrition calculator is usually the most precise tool, because it recalculates as you make changes.

10

Using Well.now on your phone

Every page works on phones and tablets. In the calculator, once you add an item, a Calculate button stays at the bottom of the screen so you can see your totals without scrolling back up. Nothing needs to be installed, and the site works in any modern browser.

11

Corrections and suggestions

If a number looks wrong, email be@well.now with the restaurant, item and a link to the official source. We check it, correct the entry and update the last-checked date. Suggestions for new chains are welcome too; including a link to the chain's official nutrition information speeds things up.

Frequently asked questions

Do I need an account?

No. Every page and tool is free and works without signing up, including posting to the community.

Do you cover restaurants outside the US?

No. Well.now covers US locations only, with prices in US dollars and nutrition from US sources.

Why is a chain I like missing?

We only add chains when we can verify their nutrition facts from an official US source. Email us with the chain name and we will look into it.

Are allergens listed?

Not yet. Always check allergen information directly with the restaurant, since recipes and kitchen practices change and cross-contact can happen.

Is Well.now medical advice?

No. The site provides general information. Talk to a doctor or registered dietitian about your own diet.

How often is data checked?

Each brand page shows its own last-checked date. We recheck when chains publish new nutrition guides or readers send corrections.

Why do some items show Varies instead of a price?

Most chains let each location set its own prices. We show a price only when we confirm it on the official menu for a named restaurant; otherwise it reads Varies.

Can I trust a price shown for one location?

It was correct for that named restaurant on the date shown. Prices elsewhere and later can differ, so check your local store before ordering.

Does the calculator include drinks and sides?

Yes, wherever the chain publishes official figures for them. Add them to your meal to see a realistic total.

Do you include limited-time items?

Usually not. We focus on core menu items that stay available, because limited-time recipes change often.

Can restaurants pay to be listed or rated higher?

No. Well.now is independent, takes no payment from restaurants, and ratings come only from community posts.

How do I report an outdated number?

Email be@well.now with the restaurant, the item and a link to the official source showing the current figure.

The takeaway

Prices show only when an official source confirms them, nutrition comes from official US sources with a last-checked date, ratings come only from our community, and anything we cannot verify is clearly labeled. If something looks off, email us with a source and we will fix it.