This privacy policy explains what information Well.now collects, how we use it, who we share it with and the choices you have. Well.now is a free US website that lists restaurant menus, nutrition facts and verified menu prices, and offers a nutrition calculator, a calorie budget planner and a community page.
We try to collect as little as possible. You can use every page and tool without creating an account, and the numbers you type into our calculators stay in your browser. The main information we store is what you choose to publish on the community page and any email you send us.
Information you give us
When you post on the community page, we store the details you enter: your display name, the restaurant, the type of post, your rating, your message and, if you add them, the city, menu item and price you paid. These posts are public. Anyone visiting the site can read them, and they may be indexed by search engines. Do not include your full name, address, phone number or other private information in a post.
When you email be@well.now, we receive your email address and whatever you include in the message. This mailbox is monitored and emails will be answered. Keep sensitive personal or medical information out of messages unless it is necessary to explain your concern. Email-provider retention and a formal records schedule have not been confirmed.
Information collected automatically
Like most websites, our hosting provider receives standard technical information when you load a page, such as your IP address, browser type, device type, the page requested and the time of the request. This is used to deliver the site, keep it secure and fix errors.
Well.now uses Google Analytics, a web analytics service from Google, to understand how visitors use the site. Google Analytics sets cookies in your browser and collects information such as the pages you visit, how long you stay, your approximate location, device and browser type, and your IP address. This information is processed by Google under its own privacy policy and is used only to measure and improve the site. We do not use it to build advertising profiles, and we do not sell personal information.
Our hosting and database providers keep standard server request logs, which can include your IP address, for security and troubleshooting. When you submit a community post, the request to our database is logged in the same way.
Calculator and planner inputs
The nutrition calculator and the calorie budget planner run in your browser. The meals you build and the age, sex, height, weight and activity level you enter are not sent to our servers or saved by us. If you refresh or close the page, those inputs are cleared unless your browser remembers form values on its own.
How we use information
We use the information described above for a limited set of purposes:
- To display community posts and calculate community ratings for each chain
- To answer emails, corrections and removal requests
- To run, secure and troubleshoot the website
- To spot and fix errors, abuse and spam using server logs
- To meet legal obligations and enforce our terms of use
Third-party services and links
To show brand logos, website previews and fonts, pages load files from these third-party services: WordPress.com mShots, thum.io and Microlink (website screenshots), icon.horse, Google's favicon service, DuckDuckGo icons, Favicone and the brands' own sites (brand logos), and Google Fonts (the Poppins and Inter typefaces). When your browser requests those images, the provider receives normal technical information such as your IP address. We also link to outside sites including restaurant websites and Google, Yelp and Trustpilot review pages. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
Our database and hosting run on cloud infrastructure operated by service providers who process data on our behalf under their own security and privacy commitments.
Blog photographs also come from free-source image collections, including Wikimedia Commons, StockSnap and Rawpixel, with source credits on articles. Some photographs may be delivered through our site's asset service and others through the source host. Requests to an external image host disclose ordinary technical information to that host. Source and license links open outside sites with their own policies.
Retention and deletion
Community posts are public and remain visible unless removed. A formal post-removal process, retention schedule and backup-deletion procedure have not been confirmed. We do not promise an exact deletion interval for posts, email or technical records. Hosting and email providers have their own record-handling practices; confirmed retention periods are not currently listed here.
Because posts are made without an account, we cannot always confirm who wrote them. You can email be@well.now with the display name, restaurant and approximate date of a post to explain a concern. The mailbox is monitored and emails will be answered, but contacting us does not guarantee removal, a particular outcome or a completion deadline. Applicable legal rights remain unaffected.
Your US privacy rights
Depending on the state you live in, you may have rights to know what personal information we hold about you, to request deletion or correction, and to opt out of the sale or sharing of personal information. We do not sell personal information or share it for targeted advertising. To make a request, email be@well.now. We will not treat you differently for exercising your rights.
Children
Well.now is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has posted personal information, contact us and we will remove it.
Security and changes
We use reasonable measures to protect the information we store, but no method of transmission or storage is completely secure. We may update this policy as the site changes. When we do, we will change the last updated date at the top of this page. Continuing to use the site after an update means you accept the revised policy.
Contact us about privacy
If you have a question about this policy, want to know what information we hold about you, or want something corrected or removed, email be@well.now with a short description of your request. Tell us which state you live in if you are making a request under a state privacy law, so we can respond under the right rules. We aim to handle every request fairly and will explain if there is a reason we cannot complete it, such as being unable to link an anonymous post to you.
Frequently asked questions
Do you sell my data?
No. We do not sell personal information or share it for targeted advertising.
Are my calculator inputs saved?
No. The nutrition calculator and calorie budget planner run in your browser and we do not store what you enter.
Who can see my community post?
Everyone. Community posts are public and may appear in search results, so keep private details out of them.
How can I raise a concern about a post?
Email be@well.now with the display name, restaurant and approximate date. The mailbox is monitored and emails will be answered. A formal removal process is not confirmed, so we do not promise removal or a deadline.
The takeaway
Use Well.now without an account, keep private details out of public community posts, and email be@well.now for any privacy request. Calculator inputs never leave your browser, and we do not sell personal information.